Frequently Asked Questions
Do you come to my home or workplace?
Yes! Nexpert Auto is fully mobile. We service your vehicle at your home, work, or another safe, accessible location.
How do I book a service?
You can call, text, or use our online booking form. We’ll confirm your appointment and any details needed before we come to you.
Do you provide parts?
Yes, we can supply quality parts or install parts you’ve purchased, depending on the job. For some repairs, we recommend using parts we trust to ensure warranty and reliability.
How do you charge for diagnostics?
Basic scan and troubleshooting start at a one-hour labor charge plus a travel fee (plus GST). If further testing or disassembly is needed, we’ll provide you with a clear quote before proceeding.
Is there a travel fee?
We charge a mobile service travel fee starting from half-hour labor rate, depending on your location. This fee will be waived if the total labor time exceeds 2 hours.
Do you service hybrid and electric vehicles?
Yes! We’re fully trained and licensed to safely diagnose and repair hybrid and electric vehicle systems.
What if I need help buying a car?
We offer car purchase consultations on new or used car purchase, both online and in-person at dealerships. We also help you inspect the vehicle, review history reports, and negotiate smartly.
